Free shipping on all orders over $100 CAD! Discount is automatically deducted at checkout.
Local customers only (We are located in Montreal in the Mile-Ex/Outremont area) may choose this option at checkout. Pick-up is available during our business hours Tuesday-Friday 12-5pm (these hours are subject to change). If you cannot make it during this time please do not choose local pick-up at checkout. We will email you once your is ready.
All orders are usually processed within 3-5 days unless specified (pre-orders or limited edition items and boxes may take longer). Sales or special promotions may extend processing times.
We ship by Canada Post from Montreal, Quebec.
Shipping within Canada generally takes 2-10 business days and includes tracking.
Free shipping is available for all orders over $100 CAD.
All orders are processed in CAD.
Due to the nature of our products we can not accept returns. Scent is a very personal experience and we encourage you to purchase samples before committing to a full-size perfume.
We will offer a replacement or a shop credit for defective or broken items only within 30 days of purchase. Please send us an email (firstname.lastname@example.org) with any concerns about your purchase.
Samples cannot be returned.
We are not responsible for lost or undelivered parcels.
In the case of a lost or stolen package, we will open an investigation and file a claim with Canada Post. Please check with your local post office to ensure packages are not being held by them.
In the circumstances that Canada Post sees fit, an insurance fee will be refunded for the value of the package contents and shipping.